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Shipping and returns

We  our products in Metropolitan France and overseas.

The products are delivered to the address you indicated in the ordering process, and it is therefore essential that you indicate the delivery address with as much precision as possible. You are responsible for the delivery information you give when ordering.

To guarantee you top-quality deliveries, all orders are sent by

  • Colissimo with tracking service (delivery time 48 to 72 hours)

Your order will be processed within no more than 3 days from the day when your payment is cashed.

 

We ship our products in France, DOM-TOM and abroad.

The products are delivered to the address you entered during ordering process, and it is therefore essential that you indicate the delivery address with as much precision as possible with your telephone number and email address. You are responsible for the shipping information you provide when placing your order. If your package is returned for incomplete address, the shipping fee must be paid again by the buyer.

In France, we use the following services depending on the volume of the order:

▪ Colissimo (within 48-72 hours)

▪ Single Letter

The order will be processed within a maximum of three days from the date of receipt.


Outside France and in the DOM-TOM, we use the following postal services depending on the volume of the order and country:

▪ Colissimo international

▪ Suivi export

Single Letter

The order will be processed within a maximum of three days from the date of payment. The delivery time depends on the country of delivery.

If your shipment contains a tracking number, we will communicate it to you so you can track your order throughout its journey.
For any remarks regarding your order, thank you to send an email to commandes@nicebonbon.com. We will answer as soon as possible.